Summer is here!
Here at Mango Moi we are dedicated to keeping our products 100% natural to keep you away from harmful synthetic chemicals. Our products do not contain any synthetic stabilizers or phthalates.
As a result, our products are packaged in plastic containers and are sensitive to temperature changes. In warm weather, our products may soften or melt during transit. Melting is a natural reaction to heat and we have no control over the conditions during transit or delivery. But don't fret! Here are a few tips to help you get your products back to normal consistency:
Before opening, place the butter in the refrigerator for 1 hour. If you open the jar before placing it in the refrigerator it may spill over.
Before opening, place the scrub in the refrigerator for 20 minutes. Give it a stir and it's good to go.
To prevent your products from melting again, make sure to store in a cool area that has limited interaction with the sun.
What we're doing to help the problem
To help prevent products from spilling during transit, we are adding sealants on every product before they are shipped. Each package will be stuffed with extra crinkle paper to eliminate unnecessary shaking and movement during transit.
Although some products may melt during transit, the quality of our products still rings true as always.
We appreciate your business and look forward to keeping your skin and hair popping!